Event Information
Effective Communication Skills
10 Educational activity
 Professionalism
FACRRM Recommended
Apply a population health approach
Provide expert medical care in all rural contexts 
Provide primary care
Work with Aboriginal, Torres Strait Islander, and other culturally diverse communities to improve health and wellbeing
Communicator (COM)

Effective Communication Skills

The aim of this course is to enhance and improve your communication skills in the doctor-patient relationship and colleague to colleague, for the best possible clinical outcomes.

Effective communication skills are crucial to the patient-doctor relationship and have direct consequences for patient outcomes. Doctors perform an average of 200 000 consultations in a professional lifetime, so it is worth reflecting on to get it right.

Online learning hours:
11.00
Total hours:
11.00
 
Learning objectives

Upon successful completion of this course, you will be able to:

  • Reflect on your communication in your role as a doctor
  • To understand how the patient perspective differs from the doctor’s and to really contemplate how you might access your patient’s perspectives and develop a patient centred practice by making your communication more effective
  • For you to learn about effective communication, including the impact of mindfulness and compassion in making doctor- patient communication more effective
  • Understand the Cambridge-Calgary Framework in practical ways and to be able to use it to support the development of effective communication skills
  • Understand the stages of change and to be thinking about how you use this to inform your communication with patients
  • To understand how motivational interviewing can make your communication with patients more effective in terms of helping them make changes
  • To help you think through how you can manage telephone communication and the use of digital technology(computers) in ways that are conducive to effective communication

Provider Information
The Australian College of Rural and Remote Medicine
Education Development Team
61 07 3105 8200
61 07 3105 8299
education@acrrm.org.au
Level 1, 324 Queen Street
BRISBANE CITY
QLD, 4000