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Date: 01/01/2026 Location: Other
This is a Measuring Outcomes activity (MO) to be completed after course #38704 Workplace communication part 2. This module aims to explore workplace communication issues. Content covers: • Bullying, disruptive behaviours • Discrimination, racism • Sexual harassment • Bystander effect, allies and role-modelling This course is part of a two-part series with Workplace communication: part 1 – communicating with colleagues.
0.5 Outcome measurement hour
Professionalism
Ethical practice
Date: 01/01/2026 Location: Other
The aim of this audit activity is to assess doctors’ adherence to best practices when drafting referral and specialist letters. Through a structured review of five referrals against a standardised template, doctors will evaluate the clarity, completeness, and relevance of their documentation. By completing this audit, doctors will identify areas for improvement in their referral and specialist letters, enhancing the quality of communication, supporting better patient care, and ensuring alignment with professional standards.
1 Educational activity hour
5 Outcome measurement hours
Professionalism
Ethical practice
Date: 01/01/2026 Location: Other
The aim of this audit activity is to assess doctors’ compliance with relevant standards and regulations when using AI scribe tools in clinical practice. Through this structured review of patient files, participants will evaluate their use of AI scribes, including consent processes, privacy considerations, documentation accuracy, and adherence to medico-legal principles. By completing this audit, doctors will gain insights into areas requiring improvement and develop strategies to enhance their practice, ensuring safe, effective, and compliant integration of AI scribes into patient care.
1 Educational activity hour
5 Outcome measurement hours
Professionalism
Ethical practice
Date: 01/01/2026 Location: Other
Use of AI scribe tools is fast becoming integrated into medical practice. General Practitioners need to have an understanding of the basic principles of AI scribes as well as an overview of the medico-legal risks and patient safety issues.
1 Performance review hour
Professionalism
Ethical practice
Date: 01/01/2026 Location: Other
Despite the implementation of Real-Time Prescription Monitoring (RTPM) being mandatory for more than two years in some Australian jurisdictions, many Australian general practitioners (GPs) remain unaware of their legal obligations . This knowledge gap puts both doctors and patients at risk, as GPs may unintentionally prescribe controlled substances without adhering to regulations. By using RTPM, GPs can identify patients who may be at risk of harm due to dependence or misuse of controlled medicines and those engaging in ‘prescription shopping’. The system also helps regulators detect non-compliant prescribing practices.
1 Educational activity hour
5 Outcome measurement hours
Professionalism
Ethical practice
Date: 01/01/2026 Location: Other
In this webinar, our panel of experts will provide an overview of artificial intelligence and its role in a medical context.
1.5 Educational activity hours
Professionalism
Date: 01/01/2026 Location: Other
This activity assists with implementing skills learnt in the eLearning course - AI's expanding horizon in healthcare (#38712). You will be asked to implement a skill learnt in this course such as reviewing the use of an aspect of AI in your clinical practice.
0.5 Outcome measurement hour
Professionalism
Date: 01/01/2026 Location: Other
This course covers challenging interactions such as aggressive or manipulative behaviour. It explores management of direct patient complaints and how to end the doctor-patient relationship.
1 Educational activity hour
0.5 Performance review hour
Professionalism
Date: 01/01/2026 Location: Other
This activity assists with implementing skills learnt in the eLearning course - Exploring challenging patient interactions (#38714). You will be asked to implement a skill learnt in this course such as management of a patient complaint or ending a patient relationship.
0.5 Outcome measurement hour
Professionalism
Date: 01/01/2026 Location: Other
Referencing recent research with patients, our experts will discuss case scenarios involving patient concerns and complaints and how mishandling them could lead to unwelcome consequences.
1 Performance review hour
Professionalism