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Date: 01/01/2026 Location: Other
Communication issues are fundamental to good consultations.This module is designed to support you to consolidate your consultation structure and general communication skills so that your patients get the most value from their time with you, and you get all the information you need to treat the patient.
1.5 Educational activity hours
0.5 Outcome measurement hour
Date: 01/01/2026 Location: Other
This is an optional post Measuring Outcomes activity for GPs who have completed Activity #38729 (eLearning - Consultation insights). In this activity GP’s will implement a patient-centred care communication skill to their consultation.
0.5 Outcome measurement hour
Professionalism
Date: 01/01/2026 Location: Other
The practise of open disclosure in the face of an adverse event acknowledges the importance of communication and the patients desire for an explanation. This module utilizes a case study approach as it outlines these issues of complaints, open disclosure and adverse events and provides solutions and advice to medical practitioners.
1 Educational activity hour
Date: 01/01/2026 Location: Other
This module aims to explore particular communication challenges doctors may face in the clinical environment. This module covers: children and young peoplepatients from Aboriginal and Torres Strait Islander communitiespatients who have a cognitive impairmentpatients from culturally and linguistically diverse communities This course is part of a communication series that also covers fundamentals, consultation insights and difficult conversations.
1.5 Educational activity hours
0.5 Performance review hour
Date: 01/01/2026 Location: Other
This is an optional post Measuring Outcomes activity for GPs who have completed Activity #38732 (eLearning - Communication in clinical practice). In this activity GP’s will implement and adapt their communication style for patients with additional requirements such as children or CALD patients.
0.5 Outcome measurement hour
Professionalism
Culturally safe practice
Date: 01/01/2026 Location: Other
This course focusses on the application of dermoscopy for suspicious skin lesions. Participants will learn about the popular Chaos and Clues algorithm and applying this algorithm to skin lesions. This course introduces the Chaos and Clues diagnostic method for identifying whether a skin lesion is benign or suspicious. This algorithm is based on revising pattern analysis to identify chaos, clues and exceptions to assist with the diagnosis and management of skin lesions. Extensive images and examples are provided. In this course, the Chaos and Clues method is used to assess pigmented skin lesions such as melanomas, pigmented basal cell carcinomas (BCCs) and pigmented squamous cell carcinoma (SCCs). The course also considers the four exceptions when considering a biopsy.
4.5 Educational activity hours
6 Performance review hours
Professionalism
Ethical practice
Date: 01/01/2026 Location: Other
This module aims to explore techniques to assist doctor’s with potentially difficult conversations with patients. Content covers: Breaking bad newsHow to say sorryHow to say noManaging patient expectationsDiscussing compliance This course is part of a communication series that also covers fundamentals, consultation insights and challenging clinical situations.
1 Educational activity hour
0.5 Performance review hour
Date: 01/01/2026 Location: Other
This is an optional post Measuring Outcomes activity for GPs who have completed Activity #30299 (eLearning - Difficult conversations). In this activity GP’s will manage patient expectations by implementing techniques when communicating with patients or family member during difficult conversations.
Professionalism
0.5 Outcome measurement hour
Date: 01/01/2026 Location: Other
Effective communication skills are essential for Australian General Practitioners in providing quality healthcare services to their patients. They are recognised as such by RACGP who have listed them as one of the key domains in their syllabus, domain 1 - Communication skills and the patient-doctor relationship and as Core standard 1 in the RACGP standards for general practices. Communication skills are also part of the Australian Medical Associations 10 minimum standards for medical practice. Communication skills refer to the ability to exchange information, ideas, and thoughts effectively with others. Effective communication is crucial in the medical profession, as it can have a significant impact on the diagnosis, treatment, and management of patients' health conditions. Avant has researched claims and complaints made against doctors and found that 1 in 4 claims has a communication element. Therefore, it is important for doctors in Australia to possess basic communication skills that enable them to communicate effectively with their patients, their families, and other healthcare professionals.
1 Educational activity hour
1 Performance review hour
Date: 01/01/2026 Location: Other
This is an optional post Measuring Outcomes activity for GPs who have completed Activity #38737 (eLearning - Communication fundamentals). In this activity GP’s will refresh basic communication skills to gain further insight from patient communication and to establish rapport.
0.5 Outcome measurement hour
Professionalism